LEGAL
Privacy Policy
Last updated: April 2026 · Altervance Ltd · License No. ALSI-142311014
Contents
1. Who We Are
OSBET is operated by Altervance Ltd, licensed under License No. ALSI-142311014 issued by the Government of Anjouan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.
2. Information We Collect
We collect information you provide directly when registering an account, including your email address and password. For compliance with anti-money laundering (AML) obligations, we may also request a username and cryptocurrency wallet address. We automatically collect technical data such as IP address, device type, browser type, and usage patterns to operate and improve our services. We do not collect sensitive personal data such as national identity numbers unless required by regulatory obligations.
3. How We Use Your Information
We use your information to: (a) provide and operate our gaming services; (b) process deposits, withdrawals, and bonus allocations; (c) detect and prevent fraud, money laundering, and other prohibited activities; (d) fulfil our legal and regulatory obligations; (e) send service-related communications, including security alerts and transaction confirmations; (f) improve our platform through aggregated analytics. We do not use your information for automated decision-making that produces legal or similarly significant effects without human oversight.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) Contract — processing necessary to provide the services you have requested; (b) Legal Obligation — processing required to comply with applicable gaming, financial, and AML regulations; (c) Legitimate Interests — fraud prevention, security monitoring, and service improvement; (d) Consent — for any optional marketing communications you have opted into.
5. Cookies & Tracking
We use strictly necessary cookies to operate the platform, including session management and security tokens. We may use analytics cookies to understand how users interact with our site; these are anonymised and do not identify individuals. We do not use third-party advertising cookies. You may disable non-essential cookies through your browser settings without affecting core functionality.
6. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your information with: (a) payment processors and blockchain infrastructure providers necessary to process transactions; (b) regulatory and law enforcement authorities when legally required; (c) third-party service providers (e.g. cloud hosting, fraud detection) who process data solely on our behalf under strict contractual obligations. All third-party providers are required to maintain appropriate security standards.
7. Data Retention
We retain your account data for as long as your account is active and for a period of at least five (5) years after account closure, as required by applicable AML and gaming regulations. Transaction records are retained for the statutory minimum period. Where data is no longer required, we securely delete or anonymise it.
8. Your Rights
Subject to applicable law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention obligations); object to or restrict certain processing activities; withdraw consent for optional processing at any time. To exercise any of these rights, contact our support team via live chat. We will respond to all valid requests within 30 days.
9. Security
We implement industry-standard security measures including TLS/SSL encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication options for account access, and regular security audits. No method of transmission over the internet is 100% secure; we continuously update our practices to maintain the highest feasible level of protection.
10. Children
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately and close the associated account.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the platform before they take effect. The date at the top of this page reflects the most recent revision. Your continued use of our services after the effective date of any change constitutes your acceptance of the revised policy.
12. Contact
For any privacy-related enquiries or to exercise your data rights, please contact our Data Protection team via live chat on the OSBET platform. We are committed to resolving all privacy concerns promptly and transparently.