Account Recovery & Password Security
Losing access to your account can be stressful, which is why we've implemented a robust, automated recovery system. Whether you've forgotten your credentials or suspect your account has been compromised, follow this guide.
The Standard Reset Procedure:
- Initiate: Click "Login" and then select the "Forgot Password?" link.
- Identify: Enter the exact email address used during registration.
- Authenticate: Check your inbox for a message from security@osbet.com. This email contains a one-time-use secure token.
- Update: Follow the link and enter a new, strong password.
Common Troubleshooting:
- No Email Received: Wait at least 5 minutes. Check your "Spam" and "Promotions" folders. Ensure you didn't have a typo in your email address.
- Expired Link: Reset links are valid for 1 hour for security. If yours has expired, simply request a new one.
- 2FA Locked: If you have 2FA enabled, you will still need your 2FA code after resetting your password. If you've lost your 2FA device, see our "Lost 2FA" guide in the Security section.
Security Recommendation:
We recommend using a reputable password manager like Bitwarden or 1Password. Never reuse a password from another site on OSBET. If you suspect your email itself has been compromised, contact our Live Support immediately to have your OSBET account temporarily frozen.